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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jelani Britton Sr

February 13, 2026

5  out of  5
rating by Jelani Britton Sr
"She was very helpful patient amazing person"
We responded:
"Jelani, thank you for completing this review. We appreciate your feedback!"
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Tanya S. Lewis

February 6, 2026

5  out of  5
rating by Tanya S. Lewis
"I use Traci for all my insurance needs (4 policies as of today). The office is responsive and accommodating. Traci is personable and her staff person, Wangi Rosario, was incredibly helpful. I would wholeheartedly recommend them for all of your coverage needs"
We responded:
"Tanya, thank you for trusting us and your kind words! We appreciate the opportunity to be your insurance agency!"
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Mrwill85

February 6, 2026

5  out of  5
rating by Mrwill85
"Great Customer Service and Support"
We responded:
"Michael, we are thankful to have you as a customer and for being your car insurance agent!"
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Katherine smith

January 21, 2026

5  out of  5
rating by Katherine smith
"I have been a customer of Traci Menes for over 15 years. She is not just an insurance agent, she is like family. She has been there throughout the years to share her knowledge and recommend products that I “need” without ever being sales forward or pushy. She is honest and responsive as I have never had a problem reaching her or getting help. she and her team are caring, professional and simply the best!"
We responded:
"Katherine, thank you so much for your kind words. Thank you for being a customer over 15 years! It is my pleasure to be your life, car and renters insurance agent!!"
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Kadesha Bryan

January 12, 2026

5  out of  5
rating by Kadesha Bryan
"Got a quick car insurance quote! Nice people!"
We responded:
"Hi Lynette, thank you for your feedback!"
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Nicole Abraham

January 8, 2026

5  out of  5
rating by Nicole Abraham
"My agent is always patient and informative...always able to assist!!"
We responded:
"Nicole, thank you for allowing us to insure your salon these past 15 years! We appreciate your feedback!!"
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Janett Duff

January 8, 2026

5  out of  5
rating by Janett Duff
"Traci Menes was great. She has excellent customer service skills, patient, and very helpful. I would recommend Traci to anyone who needs insurance coverage with State Farm. Keep up the good work Traci."
We responded:
"Janet, thank you for trusting our agency with your home insurance. We appreciate your comments!"
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Larry Loggins

January 5, 2026

5  out of  5
rating by Larry Loggins
"Great agency- my house and cars have been with Traci’s office almost 15 years!!"
We responded:
"Larry, thank you for your feedback!"
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Juan Rodriguez

December 10, 2025

5  out of  5
rating by Juan Rodriguez
"Great service by Cesar. Answered all my questions and helped me until the end. I cannot recommend this agency enough!!"
We responded:
"Juan, I appreciate your feedback. Happy to hear Cesar answered all your car insurance questions!"
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Howard Johnson

December 10, 2025

5  out of  5
rating by Howard Johnson
"She very helpful i really appreciate how helpful she is i will recommend her any day"
We responded:
"Howard, thank you! It was my pleasure to prepare your car insurance quote!"
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Sharene Thompson

November 19, 2025

5  out of  5
rating by Sharene Thompson
"I received the best help and service possible with my car insurance. Traci Menes was patient, knowledgeable, and made the entire process smooth and stress-free. Every question I had was answered clearly, and I truly felt supported from start to finish. I’m extremely satisfied with the level of care and professionalism I experienced."
We responded:
"Sharene, it was my pleasure helping you set up your car insurance! I appreciate your kind words!!"
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Rebellion Emperor!

November 13, 2025

5  out of  5
rating by Rebellion Emperor!
"Great service, great communication.Traci deal with her clients with professional care and respect."
We responded:
"Thank you so much for your kind words. We appreciate it!"
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Michael Lewis

November 10, 2025

5  out of  5
rating by Michael Lewis
"I really enjoy doing business with Traci , she’s very professional at what she does"
We responded:
"Michael, thank you for the 5* review. It is my pleasure to help you with your car insurance!"
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Oshae Daley

November 4, 2025

5  out of  5
rating by Oshae Daley
"Came to get car insurance- very friendly and honest!"
We responded:
"We appreciate your review! Thanks!!"
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Dayna Hernandez

October 21, 2025

5  out of  5
rating by Dayna Hernandez
"Stick with Traci. If you have problems she’ll help you out!"
We responded:
"Dayna, it was our pleasure helping you set up your car insurance. Thanks for your review!"
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Lori Moore

October 14, 2025

5  out of  5
rating by Lori Moore
"Service was great, I understood everything! Ask for Traci!"
We responded:
"Hi Lurline, thank for taking the time to complete the review. We appreciate your kind words!!"
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John Byers

October 3, 2025

5  out of  5
rating by John Byers
"Traci was very friendly ☺️"
We responded:
"John, it was a pleasure meeting you to discuss the car discounts and St Albans. Thanks for your review!"
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Jenny melendez

October 2, 2025

5  out of  5
rating by Jenny melendez
"Wangie Rosario was amazing so very helpful, with a wonderful personality, and a pleasant voice she made it so easy and fast and got me an amazing quote for my car insurance thank you so much. Will definitely recommend Statefarm based on the experience I had with Wangie."
We responded:
"Jenny we appreciate your feedback and thank you for such positive comments!"
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Angela Moore

September 30, 2025

5  out of  5
rating by Angela Moore
"Traci Menes and her team at State Farm have provided me with coverage for two of my properties and I am completely satisfied with their professionalism, honesty, and determination and dedication to provide me the best affordable coverage for me. I really appreciate their support."
We responded:
"Angela, it was our pleasure to help you obtain coverage for your properties! We are thankful for your comments! "
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Gregory Willliams

September 30, 2025

5  out of  5
rating by Gregory Willliams
"I love Wangi she helped me with my car and home insurance. I love her positive attitude!"
We responded:
"Gregory, thanks for taking the time to complete the review!"
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Ergan Aliev

September 22, 2025

5  out of  5
rating by Ergan Aliev
"Very nice assistance tricy helping me out"
We responded:
"John, it was my pleasure to assist with your Drive, Safe and Save car insurance discount. We appreciate your review."
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Anthony Will.

September 18, 2025

5  out of  5
rating by Anthony Will.
"Traci helped with my car claim."
We responded:
"Thank you for allowing us to help you understand your car insurance claim. We appreciate your review!"
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mahtab tu

September 12, 2025

5  out of  5
rating by mahtab tu
"Mr. Cesar Medina was extremely supportive throughout the entire insurance application process. As someone who is getting insured for the first time and doesn't have much experience, it was incredibly helpful to have someone like Mr. Medina. His patience and understanding truly guided me through the process. Overall, I had fantastic experiences, and I hope that continues in the long run."
We responded:
"Cesar is patient and takes the necessary time to explain the homeowner’s insurance coverage and process. We appreciate your feedback. Thank you for your taking the time to complete this review."
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Jeanette Bailey

August 26, 2025

5  out of  5
rating by Jeanette Bailey
"Excellent for everything. Great agency!"
We responded:
"Jeanette, thank you for the review and your confidence with our agency. "
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JAPONES MARTINEZ

August 25, 2025

5  out of  5
rating by JAPONES MARTINEZ
"Muy buen servicio, me gustó el servicio al cliente. 100% recomendable"
We responded:
" ¡Gracias por la reseña de 5 estrellas! Fue un placer ayudarte con tus documentos de seguro de automóvil."