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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lissette Roman

March 13, 2026

5  out of  5
rating by Lissette Roman
"Wangi was very polite and professional, although I wasn't aproved , she was very helpful. thank you! For your time much apreciated"
We responded:
"Lissette, thank you for your kind words. We will stay in touch and see if you can get approved in the near future!"
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Ijeoma Kemdi

March 11, 2026

5  out of  5
rating by Ijeoma Kemdi
"Is quite easy to locate here"
We responded:
"Ijoma, thanks for visiting our local agency!"
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Carmen Love concepcion

March 10, 2026

5  out of  5
rating by Carmen Love concepcion
"Traci is the best! She helped me out with my car!!"
We responded:
"Carmen, thanks for the review!"
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Elijah Andran-Sutton

March 10, 2026

5  out of  5
rating by Elijah Andran-Sutton
"Great experience with Traci Menes and her team at State Farm in the Bronx. They were very helpful, professional, and made getting auto insurance simple and stress-free. Highly recommend if you’re looking for great customer service and clear guidance on your coverage."
We responded:
"Elijah, we appreciate your feedback and are always here to help review your insurance coverage!"
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David Robinson

March 4, 2026

5  out of  5
rating by David Robinson
"Tracy from State Farm is exceptional. She is consistently accessible, polite, and professional."
We responded:
"Thank you for your kind review, David! ⭐ We’re so glad to hear that Tracy provided you with such exceptional service. She truly takes pride in being accessible, polite, and professional while helping our customers. We appreciate you taking the time to share your experience and are grateful to have you as part of our State Farm family!"
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Michael Newell

February 17, 2026

5  out of  5
rating by Michael Newell
"This was a great experience for me to apply for life insurance with.wangi Rosario very professional and caring to my needs Love working with her I will definitely recommend people to this agency, specially to her Very knowledgeable and kind and patient 🙏🏾👍🏾"
We responded:
"Michael, it was our pleasure to explain and provide a life insurance plan that met your goals!"
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Jelani Britton Sr

February 13, 2026

5  out of  5
rating by Jelani Britton Sr
"She was very helpful patient amazing person"
We responded:
"Jelani, thank you for completing this review. We appreciate your feedback!"
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Tanya S. Lewis

February 6, 2026

5  out of  5
rating by Tanya S. Lewis
"I use Traci for all my insurance needs (4 policies as of today). The office is responsive and accommodating. Traci is personable and her staff person, Wangi Rosario, was incredibly helpful. I would wholeheartedly recommend them for all of your coverage needs"
We responded:
"Tanya, thank you for trusting us and your kind words! We appreciate the opportunity to be your insurance agency!"
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Mrwill85

February 6, 2026

5  out of  5
rating by Mrwill85
"Great Customer Service and Support"
We responded:
"Michael, we are thankful to have you as a customer and for being your car insurance agent!"
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Dritero Shala

January 22, 2026

5  out of  5
rating by Dritero Shala
"I have both my personal vehicles and company vehicles insured, and I couldn’t be happier with the service I’ve received. Working with Tracey has been an absolute pleasure—she’s knowledgeable, responsive, and truly cares about finding the right coverage. She makes the entire process smooth and stress-free. I highly recommend Tracey and this insurance company to anyone looking for reliable and professional service."
We responded:
"Tony, thank you for taking the time to write this review. We appreciate your feedback. Thank you for entrusting our agency to handle your business and personal cars!"
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Katherine smith

January 21, 2026

5  out of  5
rating by Katherine smith
"I have been a customer of Traci Menes for over 15 years. She is not just an insurance agent, she is like family. She has been there throughout the years to share her knowledge and recommend products that I “need” without ever being sales forward or pushy. She is honest and responsive as I have never had a problem reaching her or getting help. she and her team are caring, professional and simply the best!"
We responded:
"Katherine, thank you so much for your kind words. Thank you for being a customer over 15 years! It is my pleasure to be your life, car and renters insurance agent!!"
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HighgainRadio

January 20, 2026

5  out of  5
rating by HighgainRadio
"Traci is the best! She always helps me and my dad out with our car insurance and any problems we may encounter!! You will get your problem resolved if you contact her agency!!!"
We responded:
"Thank you for taking the time to complete this review. It is our pleasure to help you and your dad with your car insurance!"
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Kadesha Bryan

January 12, 2026

5  out of  5
rating by Kadesha Bryan
"Got a quick car insurance quote! Nice people!"
We responded:
"Hi Lynette, thank you for your feedback!"
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Nicole Abraham

January 8, 2026

5  out of  5
rating by Nicole Abraham
"My agent is always patient and informative...always able to assist!!"
We responded:
"Nicole, thank you for allowing us to insure your salon these past 15 years! We appreciate your feedback!!"
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Janett Duff

January 8, 2026

5  out of  5
rating by Janett Duff
"Traci Menes was great. She has excellent customer service skills, patient, and very helpful. I would recommend Traci to anyone who needs insurance coverage with State Farm. Keep up the good work Traci."
We responded:
"Janet, thank you for trusting our agency with your home insurance. We appreciate your comments!"
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Larry Loggins

January 5, 2026

5  out of  5
rating by Larry Loggins
"Great agency- my house and cars have been with Traci’s office almost 15 years!!"
We responded:
"Larry, thank you for your feedback!"
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Juan Rodriguez

December 10, 2025

5  out of  5
rating by Juan Rodriguez
"Great service by Cesar. Answered all my questions and helped me until the end. I cannot recommend this agency enough!!"
We responded:
"Juan, I appreciate your feedback. Happy to hear Cesar answered all your car insurance questions!"
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Howard Johnson

December 10, 2025

5  out of  5
rating by Howard Johnson
"She very helpful i really appreciate how helpful she is i will recommend her any day"
We responded:
"Howard, thank you! It was my pleasure to prepare your car insurance quote!"
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Gareth Grey15

November 24, 2025

5  out of  5
rating by Gareth Grey15
"Excellent service Tracy really Took His Time To Explain things to us. I Highly Would Recommend Everyone To Come."
We responded:
"Gareth, we appreciate you taking the time to write this review. "
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Tony Beckford

November 24, 2025

5  out of  5
rating by Tony Beckford
"Help me and my wife a lot getting our life insurance down pack."
We responded:
"Tony, it was Cesar’s pleasure explaining your life insurance coverage. Thank you for the review!"
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Sharene Thompson

November 19, 2025

5  out of  5
rating by Sharene Thompson
"I received the best help and service possible with my car insurance. Traci Menes was patient, knowledgeable, and made the entire process smooth and stress-free. Every question I had was answered clearly, and I truly felt supported from start to finish. I’m extremely satisfied with the level of care and professionalism I experienced."
We responded:
"Sharene, it was my pleasure helping you set up your car insurance! I appreciate your kind words!!"
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Rebellion Emperor!

November 13, 2025

5  out of  5
rating by Rebellion Emperor!
"Great service, great communication.Traci deal with her clients with professional care and respect."
We responded:
"Thank you so much for your kind words. We appreciate it!"
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Michael Lewis

November 10, 2025

5  out of  5
rating by Michael Lewis
"I really enjoy doing business with Traci , she’s very professional at what she does"
We responded:
"Michael, thank you for the 5* review. It is my pleasure to help you with your car insurance!"
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Dayna Hernandez

October 21, 2025

5  out of  5
rating by Dayna Hernandez
"Stick with Traci. If you have problems she’ll help you out!"
We responded:
"Dayna, it was our pleasure helping you set up your car insurance. Thanks for your review!"
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John Byers

October 3, 2025

5  out of  5
rating by John Byers
"Traci was very friendly ☺️"
We responded:
"John, it was a pleasure meeting you to discuss the car discounts and St Albans. Thanks for your review!"